Terms & conditions

  1. This contract reflects the verbal agreement between DBL Entertainment and the client. It shall include any terms agreed prior to its issue. It shall be deemed un-accepted unless acceptance is received and retainer reservation fee is received by DBL Entertainment within 7 working days of the issuing date. No alterations may be made to this contract by hirer / contracted artiste’s / crisis cover entertainers without prior approval consent from DBL Entertainment. Note: by accepting and sending the reservation fee you agree that you are making a confirmed booking and entering into a contract which carries your acceptance, in full, of the booking terms.
  2. Cheque payments are accepted by DBL Entertainment for balance settlement within 14 working days of the date of the booking otherwise cash shall be paid on the date of the hire before the start of the event. All cheques shall be made payable to DBL Entertainment.
  3. Reservation fee: you agree to our reservation fee which is payable in advance to secure the entertainment. The reservation fee is deducted from the price quoted.
  4. Overtime Charge: Any extension to the agreed timescale will be charged in addition to the booking fee per hour £50.00 (or part hour), thereafter, which shall be payable in advance before commencement of extended entertainment.
  5. The Client shall have the right to cancel the booking by serving upon DBL Entertainment not less than 28 clear days notice in writing. In the event of the client wishing to cancel this contract agreement for any reason other than Act of God or National Disaster, any advance reservation payment will be forfeited.
  6. A cancellation fee of not less than 50% of the agreed fee will be due if the cancellation is within fourteen days of the performance.
  7. In the unlikely event that DBL Entertainment is unable to attend personally due to accident or sudden illness, DBL Entertainment shall endeavour to provide a suitable substitute offering a similar service at no additional charge to the client. If this is not possible a full refund of any monies paid will be provided. This does not apply in circumstances detailed below.
  8. Force Majeure - DBL Entertainment will not be liable for failing to attend a booking, where the reason for non-attendance or late arrival is caused by adverse weather conditions (including Snow & Flooding), road closure, road traffic accident, vehicle breakdown, fuel shortages, acts of terrorism, industrial action, or other unavoidable circumstances deemed beyond our control.
  9. The hirer will appreciate that suitable time for venue access, safe installation and dismantling and safe removal of equipment from venue is required in addition to performance time. Therefore, the hirer and venue will allow suitable time for the installation and dismantling and removal of disco equipment (up to 60 minutes each side of the booking times). Please note: DBL Entertainment shall not be liable for any additional charges levied to the client by the venue in relation to equipment assembly / removal timescales.
  10. Performance time and ‘over time’ is restricted to a maximum of eight hours in a 24 hour period. Unless already agreed at the time of booking.
  11. The hirer will ensure that safe and adequate power is available for artiste’s performance. A minimum of 2 x 13A 230V outlets shall be provided for the equipment from a suitable power supply.
  12. The hirer will inform DBL Entertainment prior to performance date confirmation of venue sound limiter installation. Please note: DBL Entertainment reserve the right to decline entertainment at venues with sound limiter installed.
  13. The hire ensures that they have verified venue power sources are electrically safe and conform to the HSE EAW Act 1989, and amendments thereafter.
  14. DBL Entertainment will provide proof of Public Liability Insurance and certifications as required by the venue. For these and other certifications DBL Entertainment must be notified 30 days prior to the event.
  15. The hirer is responsible in ensuring that all appropriate licences as required by law are in force at the time of performance(s).
  16. The hirer agrees to provide adequate supervision of guests and will ensure that venue management adequately supervises customers and or staff on site premises. Please note: Where the function may include guests under the age of 16 years, the client, (or parent) is responsible for the behaviour and safety of any minors attending the venue. The client will provide and maintain adequate adult supervision at all times. DBL Entertainment will not be liable for the supervision of minors.
  17. Unwarranted Abuse or threatening behaviour from hirer’s guests or venue management or venue staff will not be tolerated and will result in the performance being terminated with no loss to DBL Entertainment.
  18. The hirer agrees that compensation for any loss of or damage to DBL Entertainment equipment, vehicle(s) or personal belongings caused by hirer’s guests, venue customers and or venue staff may be sought including any additional costs.
  19. The hirer agrees that the confirmed entertainment start and finish times as specified in the contract are accurate and correct. Any extension beyond the confirmed finish time is at the discretion of DBL Entertainment and the management of the venue. See 4 for ‘Overtime Charge’.
  20. DBL Entertainment will accept music lists and requests in advance of functions and will endeavour to play a reasonable number of the clients' chosen requests, provided such requests are submitted 14 days in advance and in writing before the event. The client also agrees that DBL Entertainment cannot guarantee the inclusion of any difficult to source, obsolete or deleted titles either requested at the event or previously notified.
  21. Where the client requests that DBL Entertainment set up DJ equipment at an earlier time prior to the actual start of the function, the client acknowledges that a tiered charge may be made for this additional service, and that this service will be subject to availability. In addition to any previously agreed charges, if DBL Entertainment should arrive at the clients venue at any earlier, pre-arranged time, and are unable to access the venue to set up the equipment or are prevented from doing so by the venue management, then the client shall be charged standing time at the hourly rate discretion of DBL Entertainment which must be settled in full before commencement of main entertainment.
  22. DBL Entertainment will not be liable for any refund, in part or whole, where ‘we’ are late accessing the venue and setting up purely because of earlier events over-running, or where ‘we’ are prevented from accessing, setting up or providing our professional services by the venue management. Neither will DBL Entertainment be obligated to provide an extension to the agreed timescale on a pro-rata basis in these circumstances.
  23. Where the venue does not have its own parking facilities, DBL Entertainment reserves the right to pass on any additional parking fees for refund by the hirer. Please note: that in accordance with Health and Safety laws, DBL Entertainment will refuse to work at venues where illegal or hazardous parking is required in order to unload vehicle. This also applies to general health and safety concerns within the venue such as navigating cluttered or unlit stairways and exits.
  24. Where DBL Entertainment is engaged to work alongside a band, (or other entertainer) it is the client’s responsibility to ensure that adequate space exists within the venue for both entertainers to set up their equipment and that separate power outlets exist.
  25. Where the event is being held in a marquee, the hirer will ensure that the work area is dry and that a minimum of 2x 13A 230V power sockets are located within 15 Metres of this area. Please note: Bad Weather or impending bad weather on the day will not allow DBL Entertainment or contracted artiste(s) to commence entertainment out-doors under any circumstances. DBL Entertainment accepts no responsibility for damage to electrical equipment if caused as a result of working in inappropriate weather conditions.
  26. During the event there is a very strong likelihood of photographs and or video being taken for publicity purposes. If you do not wish to have photos published on our website's or via any of our social media platforms ie Facebook, Google+, YouTube, Twitter etc then you must inform us in writing at least 7 days before the event takes place.